Terms of Service

These terms govern your use of CoHost Bot (the "Service"). By creating an account or using the Service, you agree to them.

The Service

CoHost Bot is an AI assistant that helps short-term-rental hosts communicate with guests, coordinate cleaning, and review performance. You connect your property-management account and choose how much the assistant does on your behalf.

You stay in control

The Service operates on a trust ladder — from previewing drafts, to approving each message before it sends, to any automatic sending we may offer later. Automatic sending is not offered today, and if we add it, it stays off until you turn it on yourself. You choose the level. You are responsible for the accuracy of the listing facts you provide and for your own guest relationships.

Acceptable use

• Use the Service only for lawful short-term-rental operations you are authorized to run.
• Do not use it to send spam, harass guests, or violate any platform's rules (including Airbnb's).
• Do not attempt to disrupt, reverse-engineer, or misuse the Service.

Billing

New accounts start with one free month (30 days). After that, plans are billed in advance on a recurring monthly basis at the rate quoted when you sign up: a first-property rate and a lower rate for each additional property on the same account. You can cancel at any time, including during the free month; cancellation stops future charges and takes effect at the end of the current period. Fees already paid are non-refundable except where required by law.

Monthly pricing after the free period: without cleaning coordination, $149 for the first property and $99 for each additional property; with cleaning coordination, $199 for the first property and $149 for each additional property.

A website form submission is a request to start onboarding. It does not create an account or authorize payment. Your free 30-day period starts on the date you and CoHost Bot agree setup is ready for approval mode. We confirm that date by email. Before paid service begins, we ask for your explicit agreement through Stripe. To cancel, email hello@cohostbot.com.

Availability

We work hard to keep the Service reliable but provide it "as is," without warranties. We are not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the three months before the claim.

Termination

You may stop using the Service at any time. We may suspend or end access for a breach of these terms. On termination we delete or anonymize your data as described in the Privacy Policy.

Changes

We may update these terms; material changes will be posted here with a new date. Continued use after a change means you accept it.

Contact

Questions: hello@cohostbot.com.

CoHost Bot is an independent software platform and is not affiliated with or endorsed by Airbnb, Inc. "Airbnb" is a trademark of Airbnb, Inc.